272 Reviews Found
Confirmed Sales Customer
Tyler was very kind and addressed all our questions.
Ross B.
COLDEN
Business Response
Dear Ross, Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Dear Joan, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Service manager not knowable and covers up mistakes made.
David Y.
EAST CONCORD
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Confirmed Sales Customer
The purchase of my new trailblazer was absolutely OUTSTANDING from start to finish. The entire Cappellino team made the buying experience truly seamless and enjoyable. Every aspect of the sale, financing, and delivery went perfectly. I will HIGHLY recommend Cappellino to my family and friends. I LOVE my new trailblazer!!!
Beverly T.
BUFFALO
Business Response
Dear Beverly, Congratulations on your new trailblazer! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We are glad everything went smoothly! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Dear David, Congratulations on your new vehicle! We are glad that you had a good experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
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Confirmed Service Customer
went for 6000 mile service. in and out in an hour.
Larry B.
ORCHARD PARK
Business Response
Dear Larry, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Confirmed Service Customer
Visit was to reprogram my chip. Done quickly. Mark was very good about explaining and answered my questions
Sandy P.
HAMBURG
Business Response
Dear Sandy, Thanks for highlighting some of our staff who helped make this such a great experience! It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Dear Chad, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Confirmed Service Customer
Kind staff, quick turnaround! Fastest dealership I’ve ever worked with.
Robert F.
ORCHARD PARK
Business Response
Dear Robert, We're glad everything was completed so quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Have a good day!
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Confirmed Service Customer
Everyone is very friendly and no pressure sales staff is the best!!!
Kathleen S.
LANCASTER
Business Response
Dear Kathleen, We are glad that you found our staff to be kind and easy going! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.
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Business Response
Dear Melissa, Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Confirmed Sales Customer
Very helpful answering questions and concerns.
Marilyn D.
N TONAWANDA
Business Response
Dear Marilyn, Congratulations on your new vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Always very friendly. Comfortable waiting aera.
Debora M.
SNYDER
Business Response
Dear Debora, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Our salesman, Tom, was excellent to deal with. We came in late on a Saturday to enquire about a truck. Tom took the time to sit and discuss even as it was about closing time. We made an appointment for pick up of our new truck. The truck was ready for delivery and the paperwork was on the desk waiting when we arrived. No waiting, no haggling!!! The finance manager is excellent at his job. He had no problem finding us a great interest rate with a good bank, and was very knowledgeable of all optional warranties available. We loved the small dealership atmosphere! An overall great experience!
John S.
BUFFALO
Business Response
Dear John, Congratulations on your new vehicle! Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Dear Daniel, Thank you so much for your high rating. Have a good day!
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Confirmed Sales Customer
Sales person was Great explained everything to me. I hope she is still there in 3 years.
Robert P.
HAMBURG
Business Response
Dear Robert, Congratulations on your new vehicle! Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Dear Katie, Your satisfaction is important to us, so we want to sincerely thank you for choosing Cappellino Chevrolet INC and we hope to see you again soon!
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Business Response
Dear Joan, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Dear Joseph, Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Dear Emily, It is great to hear everything was done quickly, efficiently, and to your satisfaction! Thank you again for choosing Cappellino Chevrolet INC and we hope to see you again.